TIME: “it was very important to me that my shop was closed for the shortest possible time. Tri Design Guaranteed a one-week turnaround and they kept to their promise"
QUALITY: “I thought that one shopfitter was the same as the next one but Greg took time to show me the little details which will ensure that my fit-out lasts a lot longer than one where short-cuts and cheaper material is used”
TEAM: "The team was organised, friendly and helpful throughout. They really knew what they were doing”.
COMMUNICATION: “Greg was constantly in touch with me before, during and after the job. I really felt comfortable that he cared about the things that were important to me and it was reassuring to be able to ask questions and seek clarification if required”
VALUE: “I am very pleased that I chose Tri Design for this important job. I feel they were honest, reliable and provided the best solution at a fair price”
Michel’s Patisserie Centro Bankstown
TIME: “Tri- Design promised a quick and thorough job and they delivered on that promise”
QUALITY: “the joinery and finishes are very good quality and will last a very long time. My staff and I are very happy with the shop.”
TEAM: “were dedicated and focused and ensured they met their deadlines”
COMMUNICATION: “they did exactly what they said they would do and were always contactable and would get back to me quickly with answers for any questions”
VALUE: I would recommend Tri-Design and Greg’s team to anyone looking to do a refurbishment or rebuild their shop.
Wendy’s Forest Lake QLD
My store was refurbished by Tri-Design mid July of this year (2010). It entailed major work where the old store was pulled down and a new one built in its place.
Firstly let my say, I was delighted with the customer service I received from the team at Tri-Design. They were extremely professional in their approach and always on call to answer any queries and concerns. Nothing was too much trouble and it all went extremely smoothly. I reckon I could have gone on holidays for a week as everything was planned and executed to a specific program where I really had no part to play, except for my own curiosity! It was exciting to visit my store each day and see the progress being made.
The complete job only took 6 days to finish! Other shop fitters that I received quotes from could not guarantee me that specific time line. Time is money and this fact alone saved me thousands with down time being kept to an absolute minimum.
I would have to say that the standard of workmanship and the quality of the products used was second to none! I am very happy with my brand new Wendy’s at Forest Lake and so are my staff and customers alike. The comments have all been very positive.
I would not hesitate to recommend Greg Baker from Tri-Design if you are considering a refurb! Greg prides himself on quality and excellence in customer service. ‘Keeping the customer happy’ is paramount to the success of his business and he will go the ‘extra mile’ to achieve that outcome. The after sales service is fabulous too with a very quick response to ‘get it right’ now!
Botton & Gardiner
Botton & Gardiner has used the services of Tri Design since 2005 for detailed joinery and installation of food court furniture and fixtures. We have found that Tri Design provides an excellent service, offering consistently high quality workmanship, timely completion and commitment and pride in meeting client expectations.
We are committed to a long term relationship with Tri Design which is reflected in their own willingness to invest in software and systems to constantly improve their service and efficiency. Our companies have now collaborated on over 10 major food courts in most states including, Robina, Capalaba, Tweed City, Calamvale, Leichhardt Marketplace, Newcastle Marketown, Riverlink, Belmont Forum, Centro Gympie and Centro Colonnades.
National Retail Manager, Oxfam Shop Fair Trade.
I would recommend Tri-Design any time! Greg and his team took the worry out of the whole process. I dealt with Greg directly, as one single point of contact and Tri-Design managed the other tradesmen to the same very high standard that they expected. Even with changing needs and timetables, Tri-Design still met the budget and the deadline with professionalism and understanding. The quality of the fit-out surpassed my expectations, especially the durability of the joinery. It is something they should be proud of. It's something that I am proud of. Thank you, Tri-Design!
Kristy and Daniel Rempt
Wendy's Warringah Mall NSW
Don't be fooled by bargain basement limitations. If you want the job done right, Tri-Design leads the way. They build a great quality product that will last a long time and still look classy and attractive. They listened and provided advice and they were very capable of working with the problems and challenges which presented themselves. Tri-Design delivered a wonderful solution just as they promised!.